The decision to implement a Workforce Management (WFM) or Human Capital Management (HCM) system is a significant undertaking often initiated with the best of intentions. As for all aspects of business management, a systematic and planned approach to WFM and HCM is paramount to achieve implementation success for optimal long-term workforce management benefits. From system assessment, fact finding, and configuration to deployment and post go-live, learn more about RJ Reliance’s System Implementation services here!
WHAT YOU DID YESTERDAY
SHOULDN’T DETERMINE WHAT YOU DO TOMORROW
WFM & HCM SERVICE OFFERINGS
Time & Attendance
Recruiting & Talent Acquisition
All software projects follow an end-to-end Software Development Lifecycle (SDLC) to encompass all project requirements. Specifically, the practice of planning and delivering within set variables of time, quality, cost, and scope is software project management. RJ Reliance’s project managers maintain a deep understanding of WFM and HCM software and technologies gained with the professional aptitude and commitment to ensure that each unique project is delivered as planned.
The design and adaptation of a software application to execute as specified for your unique business requirements is software configuration. RJ Reliance is well-versed with the tools necessary to deploy a software application that meets all the needs of your business.
To ensure that the software works as intended, acceptance testing is a technique performed that ensures the efficiency and effectiveness of the required specifications. Ultimately, RJ Reliance understands that the goal of this test is to evaluate the software’s compliance and verify if the identified business requirements meet the requirement criteria prior to rolling out to the end-users.
The successful rollout of your business initiatives require strategic guidance, instruction, and customizable materials tailored to your employees. Training is not a one-size-fits all endeavor, and user adaptation is one of the most challenging because of the uniquity each business presents. RJ Reliance is here to guide your business down the path to success with numerous options that can be adapted as part of your business’s training plan from change management, train-the-trainer, training guide development and delivery, and beyond. Training doesn’t end after deployment, expand your functional and technical leaders administrator skills as needed or as new features are released.
User Adoption Assessment: Identifies and analyzes groups affected by the change; assesses education and communication plans
User Adoption Preparation: Helps start the preparation for a change management strategy that increases adoption and captures the people portion of return on investment
Train-the-Trainer: Gets training resources up-to-speed to deliver training and mentor users
Change Management Assistance: Helps develop an organizational change management strategy and provides ongoing support
Training Development and Delivery: Tailors training materials to employee and solution needs and provides practice exercises in a safe environment
Performance Support: Helps develop in-the-moment performance support tools, including print and interactive job aids and task simulations
Go-Live & Post Go-Live Support
A project’s focus shifts near go-live to training, user support, and hypercare for early adopters. Once go-live commences, a project focus becomes learning, scalability, and building a knowledgebase of help and support for the successful use of the software post go-live. RJ Reliance will create an intelligent strategy through careful planning and meticulous process for your business to remain clear of any issue.
Additional Module Deployment
An additional module deployment is a software component that provides additional capabilities that expand and/or integrate with an implemented software. A business selects an add-on module to expand the capabilities made available by the modules currently deployed. No matter the module or software, RJ Reliance can deploy what your business needs!
Upgrades involve changes made to the software via updates rolled out in a new version and are significant to the performance and security of the software. RJ Reliance recommends upgrading as a strategic competitive advantage. Often, new releases involve necessary security patches and improvements to the overall user experience, both being necessary to your business’s growth and longevity.