The HCM partner for complex implementations.

Implementation, optimization, strategy and advisory, managed services, AI, and integration. Twenty years of delivery across every major HCM platform, in 70+ countries and all 50 states.

The work that fits us

  • Multi-platform integration across HCM, payroll, ERP, POS, time, and finance systems

  • Custom compliance engineering — FLSA blended wage, prevailing wage, commission, tip allocation, certified payroll

  • Global payroll and M&A/divestiture transitions across 70+ countries

  • Implementation rescue, post-go-live stabilization, and managed operations

How we work

People, Process, and Technology — balanced, not sequential. Every engagement touches all three; the mix depends on where your organization actually is.

People

Change lands with the humans who'll live with it. Our work starts with end-user pain points, role impacts, and who needs to learn what before go-live. We won't ship a process your payroll team dreads using.

Process

HCM software is shelfware if the workflow around it is broken. We redesign payroll, timekeeping, and HR processes to match how your organization actually operates — not how a vendor's demo environment pretends it does.

Technology

HCM platforms are powerful but demanding. Twenty years of implementation and integration craft means you get the full value of what you've paid for — integrations that stay up, configurations that scale, configurations a new team can actually read.

What we do

Our practices, one team.

System Implementation

From discovery through stabilization, RJR's implementation team owns the path your vendor's PSO doesn't — workflow design, integrations, change management, and the post-go-live work that decides whether the project landed.

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System Optimization

Most HCM platforms don't deliver the ROI they promised because the configuration calcified, integrations broke quietly, or the team that knew how it worked left.

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Strategy & Advisory

Vendor selection, system audits, change management, and global payroll advisory — for organizations that want a clear-eyed read on what to do next, before they commit budget to a multi-year platform.

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Managed Services

Day-to-day execution of payroll, benefits, HRIS administration, and the integration plumbing that ties them together — operated by a pooled team of practitioners with a named coordinator owning your relationship.

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AI Solutions

HR leaders are being asked to do something with AI. The advice on offer is mostly keynote-level hype or generalist AI consultancies who don't know HCM. We work the specific intersection — AI applied to the workforce systems you already run.

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Integration

RJR builds and operates integrations across HCM, payroll, ERP, POS, time, and finance systems — net-new builds and ongoing managed operations. Integration is where multi-platform complexity actually shows up, where standard implementation patterns don't fit the systems-of-record reality on the ground.

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Primary platforms

Selected work

Case studies

  • So-Cal Boys Restaurant Group Inc.

    From manual to automated tip allocation across five locations

    Read it
  • Chicago Housing Authority

    Custom Salesforce case management integrated with Yardi property operations: the Chicago Housing Authority

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  • A US precast concrete manufacturer

    Custom prevailing wage and certified payroll engineering where specialist software fell short: a US precast concrete manufacturer

    Read it

Why RJR

One team, six practices.

Most HCM consultancies pick a lane — integration shops, implementation specialists, managed services firms. That fragmentation costs clients real money and weeks of coordination. We run all six practices — implementation, optimization, strategy and advisory, managed services, AI solutions, and integration — with twenty years of delivery across every major HCM platform, in 70+ countries and all 50 states. The enterprise giants can do breadth too, but at a price point and pace that doesn't fit most businesses. That's the lane we've owned for two decades.

Partner reps, start here.

UKG or ADP rep with a deal that needs implementation muscle, integration work, or a seasoned co-sell presence on the call? Loop us in. Twenty years, hundreds of co-sell engagements, zero mystery about how we work.

Co-sell with us