Privacy Policy

1. Introduction

RJ Reliance (“RJR,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit rjreliance.com (the “Site”) or interact with us through forms, email, or other communications.

The Site is intended for business users and is not directed to children under 13. We primarily collect business contact information in connection with prospective, current, and former business relationships.

If you do not agree with this Privacy Policy, please do not use the Site.

2. Information we collect

We collect information you provide directly to us, including:

• Contact form submissions: name, email address, company name, phone number (if provided), and the content of your message
• Newsletter signups: email address
• Email correspondence: any information you choose to share when you contact us by email
• Sales and engagement inquiries: information you provide during prospect conversations, proposal exchanges, or contractual onboarding

We also collect limited information automatically when you visit the Site:

• Log and usage data: IP address, browser type, operating system, referring URL, pages visited, time spent on pages, and similar diagnostic data
• Cookies and similar technologies: the Site may use cookies for functionality, analytics, and performance measurement. You can configure your browser to refuse cookies, though some Site features may not function properly without them.

We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, contact us and we will delete it.

3. How we use information

We use the information we collect to:

• Respond to inquiries and provide requested information
• Send the newsletter and other communications you have opted into
• Operate, maintain, and improve the Site
• Conduct sales and engagement activities with prospective and current clients
• Comply with legal obligations and protect against fraud, abuse, or unauthorized access

We do not sell personal information. We do not knowingly share personal information for cross-context behavioral advertising unless disclosed in this Policy and made subject to any legally required opt-out rights.

4. How we share information

We may share information in limited circumstances:

• Service providers: vendors who help us operate the Site or our business (hosting providers, email service providers, analytics tools, customer relationship management). These providers are bound by contract to use information only as needed to provide their services.
• Legal compliance: when required by law, court order, or government request, or to protect our rights, property, or safety
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

We do not share information with third parties for their independent marketing purposes.

5. Data retention

We retain information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Newsletter subscribers may unsubscribe at any time, after which we retain the email address only to honor the unsubscribe request.

6. Categories of personal information collected

In the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers: name, email address, phone number, company name, and IP address
• Internet or other electronic network activity information: browser type, pages visited, and referring URL
• Professional or employment-related information: job title or company affiliation, where provided
• Communications content: the content of communications you send to us

We do not collect sensitive personal information (such as government identifiers, financial account information, precise geolocation, biometric data, or health information) through the Site.

7. Your rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• The right to access information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to withdraw consent where processing is based on consent

California residents: under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have additional rights, including the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate personal information, the right to opt out of sale or sharing of personal information (we do not sell personal information, and we do not knowingly share personal information for cross-context behavioral advertising except as disclosed in this Policy), and the right to non-discrimination for exercising these rights.

Other state residents: Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states have enacted privacy laws granting similar rights. Where applicable law grants you rights, we will honor those rights consistent with the applicable statute.

We may need to verify your identity before fulfilling certain privacy requests. Authorized agents may submit requests on behalf of individuals where permitted by applicable law, and we may require proof of authorization.

To exercise any rights, contact us at privacy@rjreliance.com.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission over the internet is fully secure, however, and we cannot guarantee absolute security.

9. Third-party links

The Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised “Last updated” date. Material changes will be communicated through the Site or by email where appropriate.

11. Contact us

For questions about this Privacy Policy or our information practices: